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brian hickey's avatar

Good morning Vanessa,

What a list!

Could the pressure on closing be a part of the problem. It's the hardest one to address, but maybe, just maybe it's the culprit here.

Was Redfin just early?

Vanessa Saunders's avatar

Brian, yes. I think you’ve put your finger on one of the hardest parts of the whole system.

The pressure to close is absolutely part of the problem.

Not always because people are acting badly, but because the entire transaction is built around momentum. Keep the deal alive. Get through inspection. Don’t spook the lender. Don’t upset the seller. Don’t lose the buyer. Don’t question the process too loudly once everyone is halfway across the bridge.

And that pressure can quietly change the room.

Questions get softened. Risks get minimized. Language gets smoothed over. Consumers are told something is “standard” when what they really need is context.

That’s where confusion becomes useful. Not necessarily intentional, but useful.

And your Redfin question is fascinating. Maybe they weren’t entirely wrong about where the industry was heading. Maybe they were early. Or maybe they understood that once consumers saw enough of the machinery, the old choreography would start looking a little less elegant.